Our goal is to take the hassle out of buying insurance. We believe in open, honest conversations because honesty creates comfort and is the best quality to cause change; this is why we ask that if you aren’t happy with our services, tell us.
We strive to meet the exact needs of every client we work with and never hard sell you insurance, use slick sales techniques, or pressure you to make a decision that you aren’t comfortable with.
We even promise to tell you if you are getting a better deal with your current company!
This is what makes us unique--through education and honest conversations, we put together an insurance plan that is specifically designed to meet your unique needs. However, if for some reason you aren’t satisfied with what we have provided, we understand and are happy to offer our Queen City Risk Management 30 Day Guarantee.
What is the Queen City Risk Management 30 Day Guarantee?
The Queen City Risk Management 30 Day Guarantee is just what it sounds like--it’s a guarantee that you will love our services in the first 30 days of working with us or get your money back.
If for any reason you are not happy within 30 days of the date your insurance comes into effect, we ask that you are open and honest and write to let us know.
We will cancel your policy and gladly refund the entire unused premium you paid – no questions asked. No hard feelings, either. All you need to do is write, “cancel” on the policy declaration page, sign, and mail it back (note: we must receive it within 30 days).
The only stipulation to this policy is if any claims have been or are to be made under the policy or if there was any misrepresentation on any application, then we can’t offer a refund.
The good, the bad, we want to hear it all.
Since your insurance program is such an important part of your financial well being, we want you to understand completely the coverage you have purchased and what it will do for you.
We educate you on what you are buying and let you make an informed decision from there.
The purpose of our Money Back Guarantee is to ensure you’re happy with the services we have suggested and provide you with. We like our clients relationships open and honest, so whether our Total Protection Programs produce incredible results for you or not, we want to hear about it too! The good, the bad, we want to hear it all.
If you have any questions, give our office a call and ask for Jason Pappas at 716-970-4200. Our commitment will always be to provide unparalleled service and our Queen City Risk Management 30 Day Guarantee is another layer of customer service that allows us to do just that.